My order is still pending validation


When you place an order on our site, it may remain pending validation for various reasons:

  • We process orders Monday through Friday. If you place your order on Saturday for example, it will be processed at the beginning of the following week.
  • We need to verify an item
  • You asked us to delay the shipment of your order

However, in 90% of cases, your order is processed during the day during the opening days and hours of our offices.